
Usually, your drivers are the first to know all about the cargo, the delivery or the status of the truck. Yet, as long as the people in the back office don't have these details, they can't process them. TX-DOC helps by speedily transferring documents.
For carriers, visual proof can be just as important as the actual transport documents. How do you prove that the cargo was in good condition before transporting it? What to do if the cargo is damaged upon arrival at the customer's site? How do your drivers report an accident? With TX-DOC, they can forward pictures and images to the office in real time, by simply inserting an SD card into their on-board computer. Thanks to this prompt action, it's easy to immediately launch the administrative procedures, e.g. for damage claims. Everything is well documented at the start of the claim, which eliminates any needless disagreement later on.
More about our TX-MAX on-board computer
Your drivers are overloaded with documents: consignment notes, order or delivery notes, expense sheets, etc. How can they make sure the documents reach the right person, in good order? Do they have to make a detour or search for a fax machine en route? Does your administrative team have to wait for the data? With the TX-DOCSCAN mobile scanner, which is connected to the on-board computer, drivers can directly scan all documents in their cab so that all these are digitally available in the office within seconds.
Automated document management has multiple benefits. All documents are immediately available in a digital format, ready for further administrative processing, billing and auto-archiving. Thanks to the smooth integration with third-party applications, other departments can immediately work with the correct information. This will greatly reduce stress and possible errors in the office. Moreover, your customers will truly appreciate the smooth administrative processes. And, in case of accidents, damage or disputes, you quickly have all the legal proof at hand to start the required procedures.
Konrad Kakolewski