First Care ambulances faster on the scene thanks to Transics on board computers.
First Care - first-aid team - has recently equipped its entire vehicle fleet with Transics on board computers. Thanks to the Transics on board computer, First Care can bring the ambulances into action more efficiently and a lot faster in case of an emergency. Besides, the on board computers have occasioned a substantial decline of the communication costs and a more correct and quicker execution of the administrative tasks.
"We especially had problems with the communication between our ambulances and our central dispatching team, and with the registration of the working hours of our drivers. We often work near the French border, where the GSM and radio connection leaves a lot to be desired. We decided to install Transics on board computers into our ambulances because we'd know exactly where our ambulances are located and we'd be able to communicate with our drivers in a correct way using data communication.", says Luc Travers, IT manager of First Care.
A better service towards the patients
At First Care, the Transics on board computer is used specifically for the sending of trip missions to the drivers, and messages from the driver to the dispatching, and for the registration of driving, waiting, and resting times. Which implies that the driver no longer has to keep a record of his hours. Also, all new appointments for a patient are passed onto dispatching immediately, and in response the patient receives the exact time at which he will be picked up. Using the Transics on board computers thus results in a considerable decrease of the paperwork and a substantial decline of the mobile phone invoices.
Faster on the scene
"According to Luc Travers, IT manager of First Care: "With the computer system in our central dispatching, we always have a correct view on digital map of the location of our ambulances, at any time. In case of an urgent call, we are able to quickly locate and send out the nearest ambulance."
In short, because of the constant accessibility thanks to a faultless communication system and the decreasing wages and mobile phone costs, First Care is able to increase her productivity and offer a better service towards her patients.
Transics NV develops and commercialises on board computers, transport administration software and telematic solutions for the transport and the logistics sector. With its 90 employees, Transics NV is the largest company in this sector. TRANSICS NV has its headquarters in Ieper (Belgium) and has offices in the Netherlands (Gorinchem) and France (Lyon). TRANSICS NV is also active in Germany, Sweden, and Spain and continues to expand its European organisation.
First Care bvba aims to satisfy the highest demands of medical transport through modern means of transport, up-to-date communication and careful planning, and this at a competitive pricing, as we closed a deal with all the Medicaids. Our service is located in Ypres and is also active in the region of Greater Ypres, Menen, Comines-Warneton etc. For more information contact us on the following number 057/20.82.82
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