Digital Customer Service Business Unit
Peter Bal (°1964), holder of an engineering and business administration degree, joined WABCO in 2007 as Chief Information Officer. Prior to WABCO, Peter was responsible for the delivery of technology solutions at SWIFT, a financial, industry-owned cooperative providing messaging services to most of the world’s banks. Previously, he worked at Belgacom, the leading telecommunications company in Belgium, where he was holding a number of senior IT leadership positions. Before joining Belgacom, Peter worked for Alcatel, a global telecommunications equipment provider. He started his career at IMEC, Europe’s leading independent research center in the field of micro- and nanoelectronics.
In 2009, his position at WABCO was expanded to Vice President, Administrative Process Optimization. Since May 2017, he is leading the newly created Digital Customer Services Business Unit that is focused at globally growing WABCO’s fleet management solutions business and developing digital services for new customers and applications.