Refrigerated transport company Free Go Ouest relies on Transics’ fleet management solution to grow its business

The fleet management solution of industry expert Transics provides the French carrier Free Go Ouest with much better information on its haulage operations and delivery of goods. Barely two years after installing Transics’ telematics solution and the TX-ECO eco driving programme, Free Go Ouest could already expand its fleet with five refrigerated trucks, thanks to the achieved gains in productivity.

Established by two business partners in 2007, Free Go Ouest is an SME that provides frozen transport services in the French regions of the Great Western region and Brittany. While in the beginning, the two business partners themselves delivered all the goods, the company now employs 38 drivers and realises monthly sales of ca. EUR 300,000. The Free Go Ouest fleet includes 17 refrigerated trucks, which are on the road around the clock, 6 days a week. Each truck travels on average 200,000 kilometres per year.

From manual data processing to professional management thanks to telematics solution

Until 2012, Free Go Ouest did not use any fleet management solution. The management had to call their drivers to verify details like geographic location, fuel consumption, etc. The drivers, for their part, had to draft a report after each completed haulage assignment. More than this time-consuming driver follow-up, the poor management of packaging (transported pallets) too seriously hampered the efficiency at Free Go Ouest.

In search for a solution to put an end to the inefficient, time-consuming communication and the administrative hassle, Free Go Ouest contacted several suppliers of tracking solutions in 2012. Transics came out as the winner, as its solutions perfectly meet all the company’s fleet management needs: follow-up of the delivery status, geolocalisation of the fleet, overview of fuel consumption levels, insight into driver behaviour, etc. – all in real time.

Increased productivity, thus optimising the own operations as well as customer satisfaction

The installation of Transics’ solutions has led to improved productivity, thanks to substantial time savings: the management can now focus on developing the business, while the drivers are freed of administrative tasks. Moreover, the TX-ECO eco driving programme provides clear insight into the team’s driving behaviour and Free Go Ouest proudly highlights this green approach in commercial contacts with clients. Last but not least, Free Go Ouest can now perfectly manage all its packaging, from the moment it leaves the warehouse until it is delivered at the customer’s premises. In this way, the risk of losing pallets has been reduced to zero, while the geolocalisation features of the TX-MAX onboard computer enable Free Go Ouest to inform its customers of the real-time status of their goods.

Thanks to all the benefits of the Transics solution, Free Go Ouest was able to purchase five new refrigerated trucks, only one and a half years after choosing Transics.

“Without fleet management, we would still be wasting precious time contacting our 38 drivers to get information on the deliveries and they would still be making trip reports. The Return on Investment of Transics’ on-board computers and TX-CONNECT back office software was clear in no time,” says Gilles Ernoult, co-owner of Free Go Ouest. “The tracking solution and TX-ECO allow SMEs like our company to remain agile and flexible. Our drivers no longer have to come to the office to get their freight orders and provide transport information. Our customers, for their part, appreciate the real-time information about the status of their goods.”

“Our fleet management know-how is not only for big-name companies to benefit. We are just as proud and happy to help SMEs optimise their operations,” says Loïc Kervella, Commercial manager of Transics France. “More than offering tracking and eco driving features, the Transics fleet management solution helps boost our customers’ productivity and growth.”

About Transics

Transics International NV, a WABCO company, was established in 1991. Transics develops and commercialises fleet management solutions for the transport and logistics sector. Due to many years of experience, thorough R&D efforts and an intensive focus on the customer experience, Transics has become a European leader in its sector and is working on its global expansion. In addition to its headquarters in Ypres (Belgium), Transics is active throughout Europe. The company has been quoted on the stock exchange (NYSE Euronext Brussels: TRAN) since June 2007.